The O’Reilly Auto Parts Customer Satisfaction Survey, found at oreillyauto.com/feedback, is an online questionnaire designed by O’Reilly Auto Parts that helps rate customer satisfaction from customers. The company can use the information provided by you and others to improve areas such as customer service and atmosphere. They may even ask about certain products. This is an online survey so you can take it when you have time.
If you participate in this survey, you can leave important feedback about your experience at the store. This will help the company learn and grow by helping them determine what is working and what needs to be changed. To thank you for your time, they have set up a drawing for $500 cash. You can enter this drawing after participating in the survey.
About O’Reilly Auto Parts
O’Reilly Auto Parts is an American aftermarket retailer that sells auto parts, tools, supplies, equipment and accessories. Beginning with a single store in Springfield, MO, in 45 states, the company sells to professional service providers and do-it-yourself.
O’Reilly’s mission statement indicates that it strives to be the dominant supplier of auto parts in the markets it serves by offering its customers the best combination of price and quality along with the highest possible service level. The company underwent a significant expansion in the late 1990s and early 2000s, merging with Hi/Lo Auto Supply and purchasing several other aftermarket automotive supply chains.
How to Participate in the O’Reilly Auto Parts Customer Satisfaction Survey
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent O’Reilly Auto Parts receipt that contains an invitation for the survey.
- Be 18 years of age or older to participate.
- Go to Oreillycares.com.
- For English, go to step 3. For Spanish, click the hyperlink in the left bottom corner.
- Enter the survey code of 14 digits from your receipt into the text box provided. This can be found in the middle of your receipt. If you need to see an example, click the hyperlink under the start button. Click start when ready.
- Answer the questions that will span over the next few pages. Answer them honestly and take as much time as you need.
- After the questionnaire, fill out the form to enter the sweepstakes. If you don’t want to enter the drawing, close your browser window. You are not required to enter the sweepstakes to leave feedback.
- O’Reilly Auto Parts Customer Satisfaction Survey Sweepstakes Official Rules: https://oreillyauto.com/feedback-sweepstakes-rules
- O’Reilly Auto Parts Official Website: http://oreillyauto.com/