The Fuddruckers Customer Service Feedback Survey, found at Fuddruckers.com/customerservice, is an online questionnaire designed by Fuddruckers that helps the company measure customer appreciation. Improvements in the store can be made from the surveys and this is how the information is used. This survey is done online for your convenience.
Taking the survey is a great way to tell the company what happened. It is one important reason to the company to provide this survey, because they are in great need of your feedback. They need to know what you enjoy so they understand that those areas in the store are working well. They also need to know what went wrong; this could mean a problem with an area of the store and this needs to be addressed and fixed as soon as possible.
The hamburger restaurant chain Fuddruckers was founded in 1979 by entrepreneur Philip Romano, who believed customers wanted a gourmet burger. Magic Brands purchased the chain in the late 1990s, and during the 2000s, the chain was hit hard by the poor financial economy. Fuddruckers is known for its premium never frozen beef, its freshly baked buns and its wide range of toppings, including avocado, fried egg and a variety of cheeses.
The company introduced a deluxe restaurant concept in 2014, where customers were waited upon, rather than counter service. Fuddruckers has just over 220 owned and franchised restaurants in the US and worldwide.
How to Participate in the Fuddruckers Customer Service Feedback Survey
- Have access to a computer and Internet access.
- Be able to read English.
- Have your recent Fuddruckers receipt that contains an invitation for the survey.
- Go to Fuddruckers.com/customerservice.
- This survey is a one-page survey.
- Select the category and subcategory of the feedback by using the drop-down boxes. You can select complaint, compliment and general.
- Enter your full name, email address, date of visit and the location of the restaurant. All of this is required to leave feedback.
- In the comments section, provide your comment. If you select complaint, please keep the comment to just the complaint. If you select compliment, only include good things. If you select general or inquiry, provide general comments.
- Select yes or no for the contact question. If you select yes, it means you can be contacted. Provide contact information, type in the Captcha and click submit.
- Fuddruckers Official Site: http://fuddruckers.com/